Privacy Policy
1988ri Online Casino & Sports Betting

This Privacy Policy (hereinafter "the Policy") is issued by 1988ri (hereinafter "the Platform", "we", "us", or "our") and applies to all personal data collected and processed in connection with the 1988ri online casino and sports betting platform accessible at https://1988ri.cam, including all associated sub-domains, mobile interfaces, and related digital services.

1988ri provides online casino games, live dealer tables, sports betting markets, lottery products, and related entertainment services to adult players across Malaysia and Southeast Asia. In the course of delivering these services, we collect and process certain personal data about registered members, website visitors, and individuals who contact us through our support channels.

By creating an account with 1988ri, depositing funds, or otherwise engaging with our services, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Policy, you should not register an account or use the platform.

For the purposes of this Policy, the following terms shall carry the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, identification number, contact details, financial information, and online identifiers.
• "Processing" — any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — 1988ri, which determines the purposes and means of processing personal data collected through this platform.
• "Data Subject" — any identified or identifiable natural person whose Personal Data is processed by 1988ri, including registered members and website visitors.
• "Third Party" — any natural or legal person other than the Data Subject and 1988ri who processes Personal Data under authorisation from 1988ri.
• "KYC" — Know Your Customer, the identity and age verification process conducted on registered members prior to withdrawal processing.
• "Cookie" — a small text file stored on a User's device by a web browser, used to retain session state, preferences, and analytics data.

1988ri collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and in limited circumstances from third-party verification providers. The categories of personal data we collect include:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or biometric data beyond what is strictly necessary for age and identity verification purposes.

Personal data collected by 1988ri is used for the following purposes:

• Account administration — creating, maintaining, and managing your member account, including processing registrations, password resets, and account updates.
• Service delivery — enabling access to casino games, sports betting markets, live dealer tables, and all other platform features available to registered members.
• Payment processing — facilitating deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and other supported payment channels.
• Identity and age verification (KYC) — verifying that all registered members are aged 21 or above and that their identity matches the registration details provided, in accordance with our compliance obligations.
• Fraud prevention and anti-money laundering (AML) — monitoring account activity to detect and prevent fraud, collusion, money laundering, and other prohibited conduct as defined in our Terms and Conditions.
• Responsible gambling — monitoring gaming patterns to identify potential signs of problem gambling behaviour and facilitating access to deposit limits, self-exclusion, and cooling-off tools.
• Customer support — responding to enquiries, complaints, and technical issues submitted through our support channels.
• Platform improvement — using aggregated and anonymised analytics data to understand usage patterns, optimise platform performance, and improve the user experience.
• Marketing communications — where you have given explicit consent, sending you promotional offers, bonus notifications, and platform updates via email or SMS. You may withdraw this consent at any time.
• Legal and regulatory compliance — meeting our obligations under applicable international gaming licensing requirements and any other laws that may apply to the platform's operations.

For each category of processing activity, 1988ri relies on one or more of the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the membership agreement you enter into when creating an account, including service delivery, payment processing, and account management.
• Legal obligation — processing required to comply with applicable legal requirements, including KYC verification, AML monitoring, and age enforcement.
• Legitimate interests — processing carried out to pursue our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your fundamental rights and freedoms.
• Consent — processing based on your explicit and freely given consent, specifically in relation to direct marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

1988ri does not sell, rent, or otherwise commercially exploit your personal data to third parties. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:

• Payment service providers — your financial data is shared with our payment processing partners (including providers facilitating DuitNow, FPX, and e-wallet transactions) solely to execute deposits and withdrawals on your behalf.
• KYC and identity verification providers — identity and age verification data is shared with specialist third-party KYC providers to fulfil our mandatory verification obligations.
• Fraud prevention and AML service providers — transaction and account activity data may be shared with specialist fraud detection and anti-money laundering screening services.
• Game content providers — limited technical data (such as session tokens and game results) is exchanged with third-party game studios that supply casino and sports betting content to the platform. These providers operate under strict data processing agreements.
• Legal and regulatory authorities — we may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where we reasonably believe disclosure is necessary to prevent fraud, protect our legal interests, or respond to valid legal process.
• Platform service providers — technical infrastructure partners (hosting, customer support software, analytics tools) may process limited personal data under binding data processing agreements that prohibit use of that data for any purpose beyond service delivery.

1988ri uses cookies and similar tracking technologies to operate the platform effectively, maintain your session state, remember your preferences, and gather anonymised analytics data about how the platform is used. The categories of cookies we employ are as follows:

• Strictly necessary cookies — required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled without preventing core functionality.
• Functional cookies — used to remember your preferences, such as language settings and display configurations, to improve your experience on return visits.
• Analytics cookies — used to collect anonymised information about how visitors interact with the platform, including pages visited, session duration, and navigation paths. This data is used in aggregated form to improve platform design and performance.
• Security cookies — used to support fraud prevention and bot detection functions that protect the platform and its members.

You may configure your browser settings to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from accessing your account and using the platform. Analytics and functional cookies can typically be disabled without affecting your ability to log in or place bets.

1988ri retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any overriding legal, regulatory, or licensing retention requirements. Our general retention approach is as follows:

• Active account data — retained for the duration of your membership and for a period of five (5) years following account closure, unless a longer retention period is required by applicable legal obligations.
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction in accordance with standard anti-money laundering record-keeping obligations.
• KYC verification records — retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Support and communications records — retained for three (3) years from the date of the interaction, or longer if the matter is subject to an ongoing dispute or legal proceedings.
• Analytics and log data — retained in anonymised or aggregated form for up to twenty-four (24) months from collection.

On expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.

1988ri implements a multi-layered security architecture to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our technical and organisational security measures include:

• 256-bit SSL/TLS encryption — all data transmitted between your device and the 1988ri platform is encrypted using industry-standard transport layer security.
• Encrypted data storage — sensitive personal data, including financial details and identity verification documents, is stored in encrypted form using strong encryption algorithms.
• Access controls — access to personal data is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data undergo data protection training.
• Two-factor authentication (2FA) — available for all member accounts to provide an additional layer of credential security.
• Real-time fraud monitoring — automated systems monitor account activity for anomalous patterns indicative of unauthorised access, fraud, or account compromise.
• Penetration testing and security audits — our platform infrastructure undergoes regular independent security assessments to identify and remediate vulnerabilities.

Notwithstanding these measures, no data transmission or storage system can be guaranteed to be completely secure. In the event of a personal data breach that is reasonably likely to result in significant harm to affected individuals, 1988ri will notify affected members and relevant authorities in accordance with applicable legal obligations.

Subject to applicable law and certain limitations arising from our legal and compliance obligations, you have the following rights in respect of your personal data held by 1988ri:

To exercise any of these rights, please contact our support team using the contact details in Section 14 of this Policy. We will respond to all valid requests within thirty (30) days. We may require you to verify your identity before processing any data subject request.

Please note that some rights are subject to limitations — for example, we may be unable to erase data we are required to retain under anti-money laundering or gaming licensing obligations. Where we cannot fully comply with a request, we will explain our reasons in writing.

1988ri operates as an international platform. Personal data collected from Malaysian users may be transferred to, stored in, or processed in countries other than Malaysia, including countries where our servers, game content providers, and third-party service partners are located.

Where personal data is transferred internationally, 1988ri ensures that appropriate safeguards are in place to protect that data, including contractual mechanisms (such as data processing agreements incorporating standard contractual clauses) that impose obligations on recipients equivalent to those applicable under the privacy standards we have adopted. We do not transfer personal data to countries or organisations that cannot provide an adequate level of protection.

The 1988ri platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under this age. All accounts undergo mandatory age verification as part of our KYC process prior to the processing of any withdrawal.

If we discover or have reasonable grounds to believe that personal data has been submitted by or on behalf of an individual under 21 years of age, we will immediately suspend the relevant account, delete or secure the associated personal data, and take appropriate remedial action in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that a minor under your care has accessed or registered on the 1988ri platform without authorisation, please contact our support team immediately so that we can take prompt corrective action.

1988ri reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform functionality. Where amendments are material in nature — meaning they significantly affect your rights or the way in which we process your personal data — we will provide advance notice via email to registered account holders and/or through a prominent notice on the platform prior to the changes taking effect.

Your continued use of the 1988ri platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. The "Last Reviewed" date at the top of this document will be updated to reflect the most recent revision.

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, wish to report a suspected data breach, or have concerns about how your personal data is being handled by 1988ri, please contact us through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the platform.
• Support Hours: 24 hours, 7 days a week.

When submitting a data subject request by email, please include your full registered name, the email address associated with your account, and a clear description of your request. We may need to verify your identity before processing your request. We commit to providing a substantive response to all valid data subject requests within thirty (30) days of receipt.